🔒 Data Security

Ck10 Privacy Policy

Your personal information is our top priority at ck10. This Privacy Policy clearly outlines what data we collect, how we use it, and how we keep it safe. Simple, transparent, and easy to read.

Last Updated: January 1, 2026

We use your information How We Protect It

A quick look at the key pillars of ck10's privacy protection

🔐
Encrypted Protection

All your personal and financial information is protected with SSL/TLS encryption. No third party can access your data under any circumstances. At ck10, privacy is never a compromise.

🚫
We Don't Sell Your Data

Ck10 never sells your personal information to third parties. Your name, phone number, and email are used solely for the purpose of operating the platform.

👁️
Transparent Data Use

The purpose for which your data is collected is clearly stated in this Privacy Policy. ck10 does not use your information for any undisclosed purpose.

Your Controls

You can request to view, correct, or delete your stored data at any time. Your data belongs to you.

🍪
Cookie Controls

Ck10 uses cookies to improve your experience. You can manage cookies at any time through your browser settings.

📋
KYC Data Security

Documents submitted for identity verification (NID, passport) are stored on secure servers and accessed only when required by regulatory authorities.

1. Introduction & Scope

Ck10 (ck10.click) is a trusted online Sports Betting platform for users in Bangladesh. We understand how valuable your personal information is, which is why ck10 has made user privacy a top priority from day one.

This Privacy Policy applies to all ck10 services — including our website ck10.click, mobile app, and customer support channels. By using ck10, you agree to this Privacy Policy.

This policy has been drafted in accordance with applicable data protection principles in Bangladesh. For any questions, contact us directly at support@ck10.click — our team is always here to help.

Please Note: This Privacy Policy is to be read alongside ck10's Terms & ConditionsTogether, these two documents form the complete legal framework governing your relationship with ck10.

2. What Information We Collect

Ck10 only collects information necessary to operate its services. We do not collect data beyond what is required. Below is an overview of the types of information we collect and the purposes they serve:

Data Type Example Reason for Collection
Identity Full name, date of birth, NID number To complete account verification and KYC
Contact Email, mobile number, address For account registration and communication
Financial Mobile Pay/Nagad number, bank details For deposit and withdrawal processing
Operations Betting history, login times, sessions For service improvement and fraud prevention
Technical IP address, device information, browser To ensure security and enhance your experience
Cookies Session cookies, preference cookies To personalize your user experience

How Data Is Collected:

  • Directly from you when completing the registration form.
  • From documents uploaded during the KYC verification process.
  • Automatically during platform use (via cookies and log files).
  • Transaction confirmation details received from the payment gateway.
  • Information provided when contacting customer support.

3. How We Use Your Information

Ck10 uses the information it collects solely for specific and legitimate purposes. We never use your data for anything beyond what is necessary or relevant. The primary uses are outlined below:

  • Account Management: To verify registration, login, and account authentication.
  • Payment Processing: To maintain records of deposits, withdrawals, and transactions.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: To analyze user experience and improve the platform.
  • Contact: To send important updates, promotions, and support.
  • Legal Obligations: To fulfill mandatory reporting requirements set by regulatory authorities.
  • Responsible Gaming: To detect unusual betting patterns and take protective action.

Ck10 obtains your consent before sending any promotional emails or SMS. You can opt out of marketing communications at any time.

4. Data Sharing Policy

Ck10 does not sell your personal information to any third party. However, limited data may be shared with trusted partners where necessary to operate our services. Strict confidentiality agreements are in place in every such case.

When your information may be shared:

  • Payment Providers: With payment providers such as Mobile Pay, Nagad, and Rocket to process transactions.
  • Identity Verification Agencies: With licensed verification agencies to complete the KYC process.
  • IT Service Provider: For server hosting and technical support.
  • Legal Authorities: Upon a valid order from a court or regulatory authority.
  • Anti-Fraud System: To prevent fraud and money laundering.

Ck10 never sells your information to advertising companies or data brokers. Our partnerships are strictly limited to what is necessary for platform operations.

5. Cookies & Tracking

Ck10 uses cookies on its website to make your experience smoother and more personalized. Cookies are small text files stored in your browser.

Types of cookies ck10 uses:

  • Essential Cookies: For login sessions and security — the platform cannot function properly without these.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which parts of the platform are most used (anonymous data only).
  • Performance Cookies: To monitor page loading speed and identify technical issues.

You can control or delete cookies through your browser settings. However, disabling certain essential cookies may cause some ck10 features to stop working.

6. Data Security

Ck10 uses industry-standard security technology to protect your data. Our security team monitors systems around the clock, ready to respond to any potential threat.

  • 256-bit SSL/TLS encryption is applied to all data transfers.
  • Passwords are never stored in plain text; only encrypted hashes are retained.
  • Two-Factor Authentication (2FA) is available for added security.
  • Regular security audits are conducted on our servers.
  • Data backups are stored in secure, encrypted locations.
  • Staff are granted access only to the data they need (Least Privilege principle).

In the event of a security breach, ck10 will notify affected users as quickly as possible and take all necessary action.

7. Data Retention

Ck10 retains your information only for as long as necessary. Once no longer needed, data is securely deleted or anonymized.

Data Type Retention Period
Account Information 5 years after account closure
Financial Transaction Records Minimum 7 years (legal obligation)
KYC Documents 5 years after account closure
Betting History For the duration of active account + 3 years
Support Contact 2 years after last contact
Cookies & Session Data After session ends or up to 1 year, whichever comes first

8. Your Rights

Ck10 believes every user should have full control over their own data. We therefore guarantee the following rights:

👁️
Right to Access

You can request to view your stored data at any time.

✏️
Right to Rectification

You can request corrections to any inaccurate or incomplete information.

🗑️
Right to Erasure

Under certain conditions, you may request that your data be deleted.

⏸️
Right to Restrict Processing

You can request that your data be restricted from use for specific purposes.

📦
Right to Data Portability

You can request a copy of your data in a structured format.

🚫
Right to Object

You can opt out of marketing communications at any time.

To exercise any of these rights, email us at support@ck10.click. We typically respond within 30 days. In some cases, legal obligations may prevent us from fulfilling a request in full.

9. Minor Protection

Ck10 is strictly an adults-only platform. Account registration and use of any services by individuals under the age of 18 is strictly prohibited.

  • Age is verified at registration and confirmed through the KYC process.
  • If a minor's account is identified, it will be closed immediately and all associated data will be deleted.
  • Ck10 does not knowingly collect any information from minors.
  • If you suspect a minor has an account, please contact us at support@ck10.click — we will take prompt action.

We have zero tolerance when it comes to protecting minors. Any violation of this policy may result in the full forfeiture of funds in the associated account.

10. Policy Changes

Ck10 may update this Privacy Policy as needed. For any significant changes, we will notify you via your registered email and through a notice on the platform.

Any updated policy takes effect from its publication date. Continued use of ck10 after changes are made will be considered acceptance of the new policy. The "Last Updated" date at the top of the page always reflects the current version.

11. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team directly:

  • Email: support@ck10.click
  • Live Chat: Click the chat icon in the bottom-right corner of the platform.
  • Response Time: Typically within 24–48 hours.
  • At the time of a data request: Within a maximum of 30 business days.

This Privacy Policy has been prepared in Bengali and applies specifically to users in Bangladesh. In any dispute relating to ck10's Privacy Policy, ck10's decision shall be considered final and binding.

Your Information at ck10 Fully Secure

You've read our Privacy Policy — go ahead and register with confidence, and enjoy the best Sports Betting experience in Bangladesh.

বাংলা